Quarry Park Adventures Winter Closure Frequently Asked Questions

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1. Will the City honor pre-purchased tickets, season (premier) passes or complimentary tickets when the adventure park reopens?

The City will honor all pre-paid tickets, premier passes, gift cards, and other passes (with proof of purchase or validity) sold or provided by the former operator once the adventure park reopens.  People can also contact the City of Rocklin with additional questions by email at QPAInfo@rocklin.ca.us or by phone at (916) 625-5243.

2. When will Quarry Park Adventures reopen to the public?

The City plans to reopen the adventure park in the spring of 2019. A specific target date has not been set, but will be advertised when available in advance of the opening. The City will honor all premier passes, pre-paid tickets, gift cards, and other passes (with proof of purchase or validity) provided by the former operator once the adventure park reopens. 

3. Why has the City decided to temporarily close Quarry Park Adventures and change operators?

Quarry Park Adventures is an important project for the City of Rocklin and the City is committed to ensuring its success. The park will close for the cold and wet winter season and will reopen in the spring with a new operating structure to ensure the park continues to deliver a great experience for residents and the region.

4. How will the City address private events or group outings scheduled at Quarry Park Adventures that were booked through the previous operator?

The City can work to reschedule events or parties when the adventure park reopens, or can cancel events upon request. Please forward the details of any current agreements (including a copy of the agreement, if available) via email to QPAInfo@rocklin.ca.us and someone will get back to you as soon as possible.

5. Where should vendors, private contractors, or other businesses with outstanding payments and services related to previous park operations direct questions?

Please forward the details of any current agreements (including a copy of the agreement, if available) via email to QPAInfo@rocklin.ca.us and someone will get back to you as soon as possible.

6. My company is a current sponsor of Quarry Park Adventures. How will the City address sponsorship obligations taken on by the previous operator?

Please forward the details of any current agreements (including a copy of the agreement, if available) via email to QPAInfo@rocklin.ca.us and someone will get back to you as soon as possible.

7. Where can people signup to receive future updates on Quarry Park Adventures?

To sign up for future updates about Quarry Park Adventures, visit quarrypark.com/quarry-club/, and enter your contact information.

Current Quarry Club members will continue to receive updates about the park as they are available.

8. Can tickets be purchased or events booked now for when the park reopens? Will there be changes in ticket prices, hours of operation, height and weight requirements, or any other procedures?

The City is not selling tickets or booking events at Quarry Park Adventures at this time. When the adventure park is scheduled to reopen, information will be shared through the city website, quarrypark.com, social media and other communication channels about park policies and procedures, ticket prices, hours of operations, ride requirements, etc.

Media inquires should be directed to Michael Young, Rocklin Spokesperson, at michael.young@rocklin.ca.us