False Alarm Reduction Program

The Rocklin Police Department is committed to working with responsible alarm owners and encourages a partnership with homeowners, businesses, and alarm company representatives in the administration of the false alarm program. 

Police resources are not effectively utilized when officers are responding to false alarms and the alarm ordinance has been designed to reduce police response to false alarms allowing police officers to devote more of their time to other community needs.  Over the last three years the Rocklin Police Department has received an average of 1749 calls from alarm companies asking for police to be dispatched to a residence or business due to burglary alarm activations.  Of these calls, less than 2% were actual crimes.    

In an effort to reduce the number of false alarms, the City of Rocklin Municipal City Chapter 9.28 requires all alarm users (monitored and non-monitored) to obtain an Alarm User Permit.

WHAT IS A FALSE ALARM?

The municipal code defines a “False alarm” as an alarm dispatch request to a the Rocklin Police Department and the responding officer finds no evidence of a criminal offense or attempted criminal offense after having completed a timely investigation of the alarm site.   Alarms caused by power outage, severe storms, earthquakes, or other violent acts of nature are not false alarms and shall not be included in determining an excessive false alarm;  provided, however, that it shall be the permittee’s burden to prove by clear and convincing evidence that the alarm is not a false alarm.

WHAT IS AN “EXCESSIVE FALSE ALARM”?

“Excessive false alarms” means two (2) or more false alarms within a rolling twelve (12) month period, whether the type was a Burglar Alarm or a Duress/Holdup Alarm.

The City of Rocklin alarm ordinance requires that individual homeowners and businesses obtain an alarm permit before operating an alarm.  To apply for or renew an alarm permit go to  https://www.crywolfservices.com/rocklinca/.  An alarm permit shall be valid for two years from the date of issuance and is $25.00.  The alarm permit renewal fee is $15.00.   Alarm permit renewal letters are sent from our alarm administrator Public Safety Corporation (email is rocklinca@publicsafetycorp.com).  The web address is https://www.crywolfservices.com/rocklinca.  Questions can be directed to (855) 905-0608.  

Fees of $100 may be assessed if officers respond to an alarm and there is no permit for the residential or business address on file.

Whenever an officer responds to an excessive false alarm address, the amount of the penalty assessed shall be determined by the combined number of both burglary and duress/holdup false alarms during a rolling twelve month period.  A fee of $50 will be assessed for second general burglary false alarm.   A fee of $100 will be assessed for the third and for each subsequent general burglary false alarm.  Fees are higher for false holdup or duress alarms. 

The ordinance is designed to reduce false alarms.

Click here to review Rocklin’s ALARM ORDINANCE.

Alarm Ordinance questions may be directed to Rocklin’s Alarm Administration at (855) 905-0603.